U.S. General Services Administration

GSA: Mission-Oriented Business-Integrated Services Schedule (Schedule 874) (MOBIS)

Primary POC:
Paula Seidman
4401 Ford Avenue, Suite 600
Alexandria, VA 22302
Phone: (703) 519-4510
pseidman@cra-usa.net

Using this GSA Federal Supply Schedule, CRA provides specialized consulting, facilitation, survey, and training services to federal, state, and local government agencies using pre-established labor categories and hourly rates.

Contract GS-10F-0088L General Services Administration.

MOBIS Provides a range of consulting, facilitation, and survey services to assist government agencies with management, organizational, and business improvement strategies. CRA, Inc. offers:

SIN 874-1: CONSULTING SERVICES
Contractors shall provide expert advice, assistance, guidance or counseling in support of agencies’ management, organizational and business improvement efforts. This may also include studies, analyses and reports documenting any proposed developmental, consultative or implementation efforts. Examples of consultation include but are not limited to:

• strategic, business and action planning
• high performance work
• process and productivity improvement
• systems alignment
• performance measures and indicators
• cycle time
• organizational assessments
• leadership systems
• program audits, and evaluations

SIN 874-2: FACILITATION SERVICES

Contractors shall provide facilitation and related decision support services to agencies engaging in collaboration efforts, working groups, or integrated product, process, or self-directed teams. Agencies bringing together diverse teams and/or groups with common and divergent interests may require a neutral party to assist them in:

• the use of problem solving techniques
• recording discussion content and focusing decision-making
• resolving disputes, disagreements, and divergent views
• debriefing and overall meeting planning
• providing a draft for the permanent record
• convening and leading large and small group briefings and discussions
• defining and refining the agenda
• preparing draft and final reports for dissemination
• logistical meeting/conference support when performing technical facilitation

SIN 874-3: SURVEY SERVICES

Contractors shall provide expert consultation, assistance, and deliverables associated with all aspects of surveying within the context of MOBIS. Contractors shall assist with, and/or perform all phases of the survey process to include, but not limited to:

• planning survey design
• survey database administration
• defining and refining the agenda
• pretest/pilot surveying
• determining proper survey data collection methodology
• assessing reliability and validity of data
• administering surveys using various types of data collection methods
• analyses of quantitative and qualitative survey data
• sampling; survey development

Production of reports to include, but not limited to: description and summary of results with associated graphs, charts, and tables; description of data collection and survey administration methods; discussion of sample characteristics and the representative nature of data; analysis of non-response; and briefings of results to include discussion of recommendations and potential follow-up actions.

SIN 874-7: PROGRAM INTEGRATION AND PROJECT MANAGEMENT SERVICES

Contractors shall provide services in the management, integration, and programs and projects. These services may include, but are not limited to:

• program management
• project management
• program oversight
• program integration (team leader)

Available to: All federal government agencies, the U.S. Postal Service, and the District of Columbia
Contract type: Fixed-price, labor hour, or T&M via task
Performance Period: 12/01/2010 to 11/30/2015